WEST At Home (Formerly known as Work At Home Agent)
Getting a bit tired, so a bit of cut/paste on this one.
Getting a bit tired, so a bit of cut/paste on this one.
West is 100% inbound call taking. Meaning, all calls come to your home phone and you process the calls in real time on your computer. You must complete the training within a given time frame. The paid training length is 2-10 days for most people, depending on the pace you work. About two years ago, West transferred over from Independent Contractor to Employee status.
Some people work as few as 1 hour a week, others have been known to work over 100. How many hours you work is dependent on the number available and your ability to pick them up off the schedule. Hours are posted at random by West. It is up to the contractor to monitor the schedule and pick up hours they want to work. PLEASE NOTE: Hours can be very hard to come by, and it is strongly advised you do NOT count on West as the sole income to support your family until you have worked for several months and tracked your income progress.
Pay rate is usually in "talk time", which means by the minute. The per minute rate can range from .17c to .30c. Currently, two lines do offer a guaranteed hourly rate. Your earning potential is going to vary with the number of hours you work and the amount of call volume you have during your shift. A Full Time (30-40hr) contractor could expect to make $200-500 a week depending on call volume.
West At Home offers schedules based on either per minute rate, per call OR guaranteed hourly rate. If total earnings (whether via per minute, per call or guaranteed hourly rate) are less than minimum wage, employee compensation will be trued up to meet their local minimum wage requirements (our employees will always earn the greater of the two pay scales). West At Home employees are paid on a biweekly basis and Direct Deposit and/or Pay Card options are available immediately!PLEASE NOTE: It is strongly recommended that you save ALL pay stubs from West in order to provide income verification for loans, etc., and for filing your taxes correctly each year.
You must adhere to your schedule with an 80% attendance rate. Meaning, you must work 80% of your scheduled shifts. There are NO "excused absences" for any reason. You do not need to call in sick. West does not offer sick time or vacation time. You would just not pick up hours for the time you want to be off work.
~Ms. Katrina
Some people work as few as 1 hour a week, others have been known to work over 100. How many hours you work is dependent on the number available and your ability to pick them up off the schedule. Hours are posted at random by West. It is up to the contractor to monitor the schedule and pick up hours they want to work. PLEASE NOTE: Hours can be very hard to come by, and it is strongly advised you do NOT count on West as the sole income to support your family until you have worked for several months and tracked your income progress.
Pay rate is usually in "talk time", which means by the minute. The per minute rate can range from .17c to .30c. Currently, two lines do offer a guaranteed hourly rate. Your earning potential is going to vary with the number of hours you work and the amount of call volume you have during your shift. A Full Time (30-40hr) contractor could expect to make $200-500 a week depending on call volume.
West At Home offers schedules based on either per minute rate, per call OR guaranteed hourly rate. If total earnings (whether via per minute, per call or guaranteed hourly rate) are less than minimum wage, employee compensation will be trued up to meet their local minimum wage requirements (our employees will always earn the greater of the two pay scales). West At Home employees are paid on a biweekly basis and Direct Deposit and/or Pay Card options are available immediately!PLEASE NOTE: It is strongly recommended that you save ALL pay stubs from West in order to provide income verification for loans, etc., and for filing your taxes correctly each year.
You must adhere to your schedule with an 80% attendance rate. Meaning, you must work 80% of your scheduled shifts. There are NO "excused absences" for any reason. You do not need to call in sick. West does not offer sick time or vacation time. You would just not pick up hours for the time you want to be off work.
~Ms. Katrina
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